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Privacy Policy

 

Thank you for visiting our web site: www.artistica.com

This privacy policy tells you how we use personal information collected at this site.
Please read this privacy policy before using the site or submitting any personal information.
By using the site, you are accepting the practices described in this privacy policy.
These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis.
You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.


Artistica.com respects your privacy.

Our pledge to you, our customer
Our Internet site is meant to be a service to you.
No information about your visit to our site is collected unless you specifically submit a comment from our feedback page, request a catalog or place an order for our products.
To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
Should you have any questions or concerns regarding this statement, please contact Marco Margaritelli, Customer Service Dept. by  E-Mail: info@artistica.com or by Phone: (800) 754-5363, by Fax: (847) 446-2924 or by USPS Mail:  Artistica Italian Gallery, Inc. 990 Green Bay Road, Winnetka, IL 60093 U.S.A.

Your personal information: what we collect and how we use it.

When you purchase products from Artistica.com, we collect your name, address, telephone number, e-mail address and credit card information. First, we use this information to fulfill your order and to communicate with you about your order. All Artistica's orders are shipped from our own warehouse and in fulfilling your order, we DO NOT share your personal information with ANY outside source other than as stated in this privacy policy.



Third Party Intermediaries

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We DO NOT share our Customer list with ANYONE!
We do not share your personal information with ANY outside parties beside the Third Party Intermediaries above disclosed (Shipping Company and Credit Card institutions).
Whether you are making a first purchase or any subsequent purchase, your personal Account Data (Name, Address, E-mail Address and Phone/Fax Numbers) is solely stored in our own and private office Computer Accounting System.
Occasionally we may send you direct US Mail or E-Mail messages from our web site, announcing Special Promotions or New Product Introduction. Should you later decide that you want to be removed from our mailing list, simply call us Toll Free at 1-800-754-5363 or e-mail us at
info@artistica.com.

When you purchase a gift and want it sent directly to the recipient, you will need to submit the recipient's name and postal address. We use this information only to ship the product and confirm delivery. We do not share this information with outside parties other than as stated within this privacy policy. Information you provide us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

When you request a catalog from Artistica.com or sign up for our direct mail/catalog list, we collect your name and postal address. We use this information to send you the catalog and then automatically place you on our direct mail/catalog list to receive from us direct mail and printed catalogs with special offers and updates about products and services. If you later decide that you do not wish to receive printed catalogs or other direct mail pieces, simply call us at 1-800-754-5363 or e-mail us at info@artistica.com.

When you request that we send a catalog to one of your friends, we collect your friend's name and postal address. We use this information to send the catalog to your friend. We add them to our direct mail/catalog list to send them direct mail and printed catalogs with special offers and updates regarding products and services. Your friend can unsubscribe at any time by calling us at 1-800-754-5363 or e-mail us at info@artistica.com.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors.
The information you provide is used to fulfill your specific request.
This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered.
Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site.
Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information.
Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation.
We may do so when:
(1) permitted or required by law; or,
(2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
(3) investigating fraud which has already taken place.
The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure.
Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.
All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

  • By E-Mail: info@artistica.com
  • By Phone: (847) 446-2916
  • By Fax: (847) 446-2924

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

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