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Our pledge to
you, our customer
Artistica.com respects your privacy. Our Internet
site is meant to be a service to you.
No information about your visit to our site is collected unless you
specifically submit a comment from our feedback page, request a catalog or
place an order for our products.
To better protect your privacy, we provide this notice explaining our online
information practices and the choices you can make about the way your
information is collected and used.
Should you have any questions or concerns
regarding this statement, please contact Marco Margaritelli, Customer
Service Dept. by E-Mail:
artistica@aol.com or by Phone: (800)
754-5363, by Fax: (305) 378-0407 or by USPS Mail: Artistica, Inc.
12251 SW 128 Ct. Unit #109, Miami, FL 33186 U.S.A.
Your personal information: what we
collect and how we use it.
When you purchase products from Artistica.com, we collect your name,
address, telephone number, e-mail address and credit card information.
First, we use this information to fulfill your order and to communicate with
you about your order. All Artistica's orders are shipped from our own
warehouse and in fulfilling your order, we DO NOT share your personal
information with ANY outside source other than as stated in this privacy
policy.
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card
processing company to bill users for goods and services. These companies do
not retain, share, store or use personally identifiable information for any
secondary purposes.
We DO NOT share our Customer list with ANYONE!
We do not share your personal information with ANY
outside parties beside the Third Party Intermediaries above disclosed
(Shipping Company and Credit Card institutions).
Whether you are making a first purchase or any subsequent purchase, your
personal Account Data (Name, Address, E-mail Address and Phone/Fax Numbers)
is solely stored in our own and private office Computer Accounting System.
Occasionally we may send you direct US Mail or E-Mail messages from our web
site, announcing Special Promotions or New Product Introduction. Should you
later decide that you want to be removed from our mailing list, simply call
us Toll Free at 1-800-754-5363 or e-mail us at
info@artistica.com.
When you purchase a gift and want it sent
directly to the recipient, you will need to submit the recipient's name and
postal address. We use this information only to ship the product and confirm
delivery. We do not share this information with outside parties other than
as stated within this privacy policy. Information you provide us to create a
gift-card is only used for that purpose, and it is only disclosed to the
person receiving the gift.
When you request a catalog from
Artistica.com or sign up for our direct mail/catalog list, we collect your
name and postal address. We use this information to send you the catalog and
then automatically place you on our direct mail/catalog list to receive from
us direct mail and printed catalogs with special offers and updates about
products and services. If you later decide that you do not wish to receive
printed catalogs or other direct mail pieces, simply call us at
1-800-754-5363 or e-mail us at artistica@aol.com.
When you request that we send a catalog
to one of your friends, we collect your friend's name and postal address. We
use this information to send the catalog to your friend. We add them to our
direct mail/catalog list to send them direct mail and printed catalogs with
special offers and updates regarding products and services. Your friend can
unsubscribe at any time by calling us at 1-800-754-5363 or e-mail us at
artistica@aol.com.
Reviewing, Changing Your Information
or Unsubscribing
At any time you can correct or update your information or unsubscribe by
calling us at 1-800-754-5363 or e-mail us at
artistica@aol.com
Links to/from Other Sites
To enhance your shopping experience within our web site, the
www.artistica.com site may have links to other web sites on the Internet
that are owned by third party (External Sites), or you may come to
www.artistica.com from a link from an External Site. These other web sites
will have their own rules on privacy that you should review. Artistica.com
is not responsible for the privacy policies of External Sites.
Like most standard Web site servers we use log files. This
includes internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time stamp, and
number of clicks to analyze trends, administer the site, track user’s
movement in the aggregate, and gather broad demographic information for
aggregate use.
IP addresses, etc. are not linked to personally identifiable information.
Cookies
When placing an order on-line with
Artistica.com, a cookie file containing your email address and your password
is placed on your computer's hard drive in order to be recognized and speed
up future access to your personal informations.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the
correct use of information, we have put in place appropriate physical,
electronic and managerial procedures to safeguard and secure the information
we collect online.
We maintain a Valid Certificate to offer secure communications by encrypting all
data to and from the site.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to
disclose personal information when required by law wherein we have a
good-faith belief that such action is necessary to comply with a current
judicial proceeding, a court order or legal process served on our Web site.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to
this privacy statement, the homepage, and other places we deem appropriate
so our users are always aware of what information we collect, how we use it,
and under what circumstances, if any, we disclose it. We will use
information in accordance with the privacy policy under which the
information was collected.
If, however, we are going to use users’ personally identifiable information
in a manner different from that stated at the time of collection we will
notify users via email. Users will have a choice as to whether or not we use
their information in this different manner. However, if users have opted
out of all communication with the site, or deleted/deactivated their
account, then they will not be contacted, nor will their personal
information be used in this new manner. In addition, if we make any
material changes in our privacy practices that do not affect user
information already stored in our database, we will post a prominent notice
on our Web site notifying users of the change. In some cases where we post a
notice we will also email users, who have opted to receive communications
from us, notifying them of the changes in our privacy practices.
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