RETURNS & EXCHANGE POLICY
It's simple: Not satisfied with your purchase? Return it. No Return Authorization required. No Problem!

 

100% Satisfaction Guaranteed!
At Artistica, we stand behind our products, and our loyal customers.
The full satisfaction of our clients and exceptional customer service, has been our priority during the 20+ years in business.

That's why we have a 30 day hassle-free  return policy
No RMA's required!


If, for any reason, you are not completely satisfied with your purchase, simply return it back to us!
We will gladly exchange it for the same or another product, or issue a full refund* upon receipt of your return. No Problem!

Please follow these simple steps to return or exchange your item(s):

1) Carefully repack the item(s) in their original packaging.
2) Enclosed a copy of your Packing Slip or Order Receipt.
3) Write us a note stating the reason for your return and if you like a replacement or a refund.
4) Please return your package fully insured via UPS, FedEx or US Postal Ser
vice to:
Artistica | 990 Green Bay Road | Winnetka, IL 60093

Keep your receipt as unfortunately we cannot be held responsible for returns that are damaged or lost in transit.
*S&H Costs are not refundable - Please allow about 2 weeks for refund processing.


B2B Sales:
S
ame return policy applies, but return authorization must to be requested within
5 (five) business days from receipt date of merchandise.