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100% Satisfaction Guaranteed!
At Artistica, we
stand behind our products, and our loyal customers. The full satisfaction of our clients and exceptional customer service, has
been our priority during the 20+ years in business.
That's why we have a 30 day hassle-free return policy
No RMA's
required!
If, for any reason, you are not completely satisfied with your purchase,
simply return it back to us!
We will gladly exchange it for the same or
another product, or issue a full refund* upon receipt of your return. No Problem!
Please follow these simple steps to return or exchange your item(s):
1)
Carefully repack the item(s) in their original packaging. 2) Enclosed a copy of your Packing Slip or Order Receipt. 3) Write us a note stating the reason for your return and if you like a
replacement or a refund. 4) Please return your package fully insured via UPS, FedEx or US Postal Service
to:
Artistica | 990 Green Bay Road | Winnetka, IL 60093
Keep your receipt as unfortunately we cannot be held
responsible for returns that are damaged or lost in transit.
*S&H Costs are not refundable - Please allow about 2 weeks for
refund processing.
B2B Sales:
Same
return policy applies, but return authorization must to be requested within
5 (five) business days from receipt date of merchandise.
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