Artistica Customers Feedback

We strive to offer the best quality products and customer service, as we know that satisfied customers,
mark the difference between business success and failure.

Here below a random selection of feedback notes left by our customers.
Please note that for privacy we have removed or truncated certain identifying elements
but, we can definitely all below feedback notes are real and truthful.

Buongiorno Alice and Marco!
Just to let you know that today we installed the ceiling lamp we just purchased from Artistica (I got the bulbs-no problem) and we are too pleased for words-it is lovely indeed as are the other two lamps we purchased from Artistica recently. I recommend your products wholeheartedly.

Be well & Grazie mille!
Lynne Vales

From: Vales, Lynne [mailto:Lynne.Vales@xxxxxxxx]
Sent: Friday, October 01, 2010 2:56 PM
To: infox@artistica.com
Subject: Lamps

Hi Marco,

Just a quick note to say we received the plate today in Sydney and all is well. We are more than happy with the item and thank you for the fast delivery and well packed item.

Richard.

From: Richard E. [mailto:exton5@xxxxxxxxx]
Sent: Wednesday, September 01, 2010 7:25 AM
To: marcox@artistica.com
Subject: Re: Artistica.com - New Order #7810

Thank you for the coupon!
This really helps because I was planning to order 1 or 2 pieces very soon, I absolutely love your items (nicer than any other websites I have been to, my mother has some of your pieces in her home as well).

Sincerely,
Jennifer

From: Jennifer S. [mailto:jennifers@xxxxxx.com]
Sent: Tuesday, April 20, 2010 4:57 PM
To: marcox@artistica.com
Subject: RE: Artistica Catalog Request.xls

Hi Marco,
I just wanted to let you know that the clock arrived and is safely up on the wall! It looks beautiful and I wanted to say thank you for the great customer service; I really did appreciate it!
Regards, Sue

From: Suparni Gxxxxx [mailto:gunasekera@xxxxxx]
Sent: Friday, January 22, 2010 1:09 PM
To: marcox@artistica.com
Subject: Re: RE: RE: Order # 6582

Dear Artistica,
I received the Biscotti jar today and I LOVE it! Thank you for offering such beautiful pieces, and prompt delivery.
Patty

From: Patricia Masri-Fletcher [mailto:Patty@xxxxx]
Sent: Friday, January 08, 2010 11:48 AM
To: salesx@artistica.com
Subject: Re: Artistica Italian Ceramics - Order receipt for order #6922

Hello Marco,
Just to let you know the platter I ordered arrived safely and I love it. Thanks very much for your kind attention and I'll look to Artistica for anything else I may need in the future.
Sandra Bxxxxx
Woodstock, VT

From: sbenoit@xxxx
Sent: Friday, August 28, 2009 12:59 PM
To: marcox@artistica.com
Subject: Platter - Campestre Lge Oval

Wanted you to know that the set of mini canisters arrived today in perfect condition.
They are lovely in my kitchen. Oh and thank you for the complementary rooster mini rooster pitcher!
I will be ordering from Artistica again!

From: jgladney@xxxxx.net
Sent: Thursday, June 04, 2009 8:23 PM
To: salesx@artistica.com
Subject: Re: Artistica Italian Ceramics - Order receipt for order #5723

I received my order yesterday and just wanted to let you know what great service from your company.
I was thrilled with the cruet set and an added surprise was the mine rooster.
I cannot wait to receive the proverb trays.
And I am excited to be able to order in the future.
Thanks again JoAnn Dxxxxx

From: Bookdoll054@xxxxx
Sent: Tuesday, March 31, 2009 12:57 PM
To: salesx@artistica.com
Subject: Re: Artistica Italian Ceramics - Order receipt for order #5639

I just received my wall plate today. It's BEAUTIFUL! Thank you so much.
It's exactly what I wanted and my kitchen is now complete.
Thanks again,
Evon Fxxxxxx - Parker, Colorado

MessageType: Praise
SubjectOther: Order Received
UserEmail: evon43@xxxxxx.net
Date: March 16, 2009

*******************************************************************************I Received my new Ornato Rosso Biscotti jar this morning and it is more than I expected.
It is beautiful. It came safe and sound, thanks for that, too. I will be back!

MessageType: Praise
UserEmail: carrie@rxxxxxx
Username: Carrie
Date: March 10, 2009

Hi Marco,
We received our cabinets. They sure are beautiful. You packaged them very well.
I want to thank you very much for discounting the shipping cost. It was very considerate of you.
The brokerage fee with UPS came to about the same price as half the shipping cost would have been.
We definitely would like to order from you again.
Thank you for the emails. Have a merry Christmas
Patricia and Tom

From: tom sxxxxx [mailto:patnkat@xxxxxxx]
Sent: Saturday, December 06, 2008 9:57 AM
To: marcox@artistica.com
Subject: Re: Artistica.com - Order #4508

Marco,
I just wanted to let you know my recent big order arrived yesterday and everything is in perfect condition and of course beautiful!
Thanks,
Riccardo

From: Richard Mxxxx [mailto:rsdretiredxx794@xxxxx]
Sent: Tuesday, April 01, 2008 3:01 PM
To: salesx@artistica.com
Subject: RE: grazie!

I just received my wall plate today. It's BEAUTIFUL! Thank you so much.
It's exactly what I wanted and my kitchen is now complete.

Thanks again,
Evon F.
Parker, Colorado

MessageType: Praise
Subject: Web Site
SubjectOther: Order Received
Date: March 16, 2009
Time: 08:59:15 PM
Comments:

MessageType: Praise
Subject: Web Site
SubjectOther:
Date: March 10, 2009
Time: 04:59:51 PM
Comments:
I received my new Ornato Rosso Biscotti jar this morning and it is more than I expected. It is beautiful. It came safe and sound, thanks for that, too. I will be back!

In a message dated 3/19/2009 5:02:22 P.M. Eastern Daylight Time, sales@artistica.com
I received my order yesterday and just wanted to let you know what great service from your company. I was thrilled with the cruet set and an added surprise was the mine rooster. I cannot wait to receive the proverb trays. And I am excited to be able to order in the future. Thanks again JoAnn D.

----- Original Message -----
From: sales@artistica.com
To: jgladney@XXXXX.net
Sent: Saturday, April 11, 2009 4:05:31 PM GMT -06:00 US/Canada Central
Subject: Artistica Italian Ceramics - Order receipt for order #5723
Wanted you to know that the set of mini cannisters arrived today in perfect condition. They are lovely in my kitchen. Oh and thank you for the complementary rooster mini rooster pitcher! I will be ordering from Artistica again!

Marco,
I just wanted to let you know my recent big order arrived yesterday and everything is in perfect condition and of course beautiful!
Thanks,
Riccardo E.

Hi Marco,
We received our cabinets. They sure are beautiful. You packaged them very well. I want to thank you very much for discounting the shipping cost. It was very considerate of you. The brokerage fee with UPS came to about the same price as half the shipping cost would have been. We definitely would like to order from you again. Thank you for the emails.

Have a merry Christmas
Patricia and Tom

Name: Michael B.
City: Denver
State: CO
Date: 23 Oct 2003

Comments:
My wife and I truly appreciated your fast and professional service. The gift wrapping was delightful! We will certainly continue to be your customer. Thank you! Michael and Rachel

Name: Judith N.
City: Los Angeles
State: CA
Date: 24 Oct 2003

Comments:
What a wonderful web site... and what about the great music! Could you please tell me who is the artist? THANKS!

Artistica's reply: Thank you for your inquiry. The music played in our home page is the musical version of the famous song titled "Con Te Partiro'" performed by the Italian artist Andrea Bocelli.

Name: Mary Wilson-Dawson
City:
State: CO
Date: 03 Nov 2003

Comments:
Your pieces are ABSOLUTELY BEAUTIFUL. The music in and of itself makes your page a top notch site ... would you kindly tell me who the music is by?

Name: Brian
City: Portland
State: OR
Date: 11 Dec 2003

Comments:
Evviva L'italia!!! Macche bel sito!!! Un Bacio A Tutti!
Brian

Name: Amy T.
City: Vermont
State: VT
Date: 07 Apr 2004

Comments:
Hi, love your designs. Very original and unique! Wondering if you would care to exchange links. Best Regards Amy T.

Name: Maria R.
City: San Diego
State: CA
Date: 17 Oct 2004

Comments:
I love my new Umbrella Stand! It looks MUCH better than in the picture! Arrived perfectly packed and on time. It is now the "conversation piece" of my home! Thank you... We will definitely buy again soon...

Name: Janice F. H.
City: Santa Barbara
State: CA
Date: 01 Dec 2004

Comments:
Just received my order. Its' Great, and definitely better than expected! Thank You. P.S. Hey, what a professional packaging! CONGRATULATIONS!

Name: D. Elisa Pisano-Cicco Nelson
City: PALM DESERT
State: CA
Date: 22 Dec 2004

Comments:
Dear Artistica, I just wanted to let you know I received my order which contained one (1) Crest Stemma VENEZIA. It is all I had hoped it would be. Now what could be better? I am Italian-American (Calabrese-Napolitano), live in a development called Venezia, on a street named Via Venezia and I am listening to Andrea's melody on your web site. And, I was shocked to see a picture of Mr. Margaritelli in the enclosed brochure. You see, he answered me personally in a previous email I had sent. I had no idea who he was. So I thank him. Regards, D. Elisa Pisano-Cicco Nelson.

Name: Mario C.
City: New York
State: NY
Date: 18 Feb 2005

Comments:
Just Received my order, I have to say that is much better than I expected! Really great product and prompt delivery. Thank you!

Name: Shelly Frazier
City: Unknown
State: --
Date: 06August 2005

Comments:
I purchased 2 of one item. i purchase one for myself and one for my friend.
I received one by error in my shipment. I was very pleased with the way the company handled the error when I called about the shipment. the employee that I spoke with was courteous and a pleasure to deal with...and I received my second piece within days.
I loved my visit to Italy and I am so glad to have your company so I can buy the beautiful pieces that i love!

Name: Susan Oller
City: Humble
State: TX
Date: September 16, 2005

Comments:
I just received my order and wanted to let you know just how pleased I was with it. I ordered the Trattoria biscotti jar thinking that if it looked as good as the picture on the website that I would be lucky.
The actual product is Beautiful. I am so happy with the quality and workmanship that this piece exhibits. It is a work of art that I will proudly display and enjoy in my kitchen.
Thank you for your superior serve and products.
Susan Oller

Comments: My wife and I truly appreciated your fast and professional service. The gift wrapping was delightful! We will certainly continue to be your customer. Thank you! Michael and Rachel

Comments: Your pieces are ABSOLUTELY BEAUTIFUL. The music in and of itself makes your page a top notch site ... would you kindly tell me who the music is by?

Comments: Evviva L'italia!!! Macche bel sito!!! Un Bacio A Tutti! Brian

Comments: Hi, love your designs. Very original and unique! Wondering if you would care to exchange links. Best Regards Amy T.

Comments: I love my new Umbrella Stand! It looks MUCH better than in the picture! Arrived perfectly packed and on time. It is now the "conversation piece" of my home! Thank you... We will definitely buy again soon...

Comments: Just received my order. Its' Great, and definitely better than expected! Thank You. P.S. Hey, what a professional packaging! CONGRATULATIONS!